Ledger Getting Started Hub — ledger.com/start

Welcome to your Ledger journey

If you're new to hardware wallets, this guide will walk you through the essentials: what Ledger is, how to safely unbox and initialize your device, how to install and use Ledger Live, and how to manage updates and backups. The goal is practical: help you hold your crypto keys securely and transact with confidence.

Why use a Ledger hardware wallet?

Ledger devices store your private keys offline in a secure element — a purpose-built chip designed to resist tampering. That offline separation prevents most remote attacks, phishing, and malware from stealing funds directly from your keys. Pair that with good habits (secure seed storage, verified downloads) and you get a far more resilient setup than software-only wallets.

Before you start — checklist

Buy only from official sources to avoid tampered devices.
Have a pen and a safe place to write down your recovery phrase (do not store digitally).
Use a personal, updated computer or phone to download Ledger Live.
Set aside 15–30 minutes for the first-time setup — patience matters.

Step 1 — Unbox and inspect (H3 → H4)

Open the package and check tamper seals and packaging integrity. Ledger packaging includes a device, USB cable, recovery sheets, and documentation. If anything looks suspicious, contact Ledger support immediately.

Step 2 — Initialize device

Power up the Ledger device (Nano S Plus, Nano X, or another model) and choose to set it up as a new device. The device will generate a recovery phrase — typically 24 words. Write these words in order on the recovery sheet. Never photograph or store the phrase digitally.

Pro tip (H5): store your seed offline

Consider a metal backup (a stainless-steel plate) for fire/water resistance. Keep copies in separate secure locations if necessary — but avoid giving others access.

Step 3 — Install Ledger Live

Ledger Live is the official app to manage accounts, install crypto apps on your device, and send/receive assets. Download Ledger Live from the official site and verify the installer checksums if you want extra assurance.

Using Ledger Live

Create or import accounts.
Install app packages for desired blockchains (Bitcoin, Ethereum, etc.) on your device.
Confirm transactions on the device screen for maximum security.

Keeping firmware and apps updated

Firmware updates improve device security and support new currencies. Only update firmware from Ledger Live and follow on-screen instructions carefully. Back up your recovery phrase before major firmware updates.

Common beginner mistakes (and how to avoid them)

Storing seed digitally — never do this. Use paper or metal backups only.
Falling for fake support — Ledger never asks for your recovery phrase over chat or email.
Using third-party downloads — always use official Ledger URLs for Ledger Live and resources.

FAQ — Frequently Asked Questions

Is Ledger Live free?: Yes. Ledger Live is free to download and use. Some third-party services you connect to may charge fees.
What happens if I lose my Ledger device?: If you lose your device but have your recovery phrase, you can restore your accounts on a new Ledger device or compatible wallet using the recovery phrase.
How many words in the recovery phrase?: Ledger devices typically use a 24-word BIP39 recovery phrase. Always write it down in order and keep it secure.
Can Ledger store NFTs and tokens?: Yes — Ledger can manage many tokens and NFTs. Use Ledger Live or compatible third-party wallets for viewing and interacting with NFTs.
Where can I get help or official guides?: Use the official Ledger support and learning pages listed in the sidebar below. Avoid unofficial guides unless you verify the source.

Final words — build secure habits

"The hardware wallet secures your keys; good habits secure your future." — Keep your seed offline, verify downloads, and treat transactions deliberately.